Customer Service

Old Virginia Ham Shop
217 East Little Creek Road
Norfolk, VA 23505
Phone: (757) 583-0014
Email: custsvc@oldvirginiahamshop.com

If you have a comment or question regarding an order you have already placed, please call our store and we will be happy to help you. Customer Service hours are 9:30 a.m. to 5:30 p.m. (Eastern Time), Monday through Friday.

Guarantee of Satisfaction

The only thing we take more pride in than the foods we serve is our customers' satisfaction. You must be fully satisfied with your purchase, or we will exchange the product, issue a credit for merchandise value or refund your payment. Please contact us within 7 days of receiving your shipment for return instructions.